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Information Communication Technology Officer |
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| Summary: |
UNICEF Kenya |
| Description: |
Purpose: Under the supervision of the ICT Manager, the ICT Officer will provide technical, operational and procedural support and end-user services in the implementation, maintenance and improvement of information technology systems, procedures and activities of the office.
Major Duties and Responsibilities:
- Responsible for management and monitoring of ICT service support including the service desk, incident management, knowledge database and rollout of changes.
- Providing Management; in response to ICT key performance indicators.
- Assist with the introduction and technical operation of organizational computer applications. This involves overall understanding of the functioning of the system and the inter-action of data between sections within the office and with HQ divisions.
- Arrange for and/or perform office training and support for computerization.
- Drafting and conduct training for office staff members in areas of ICT.
- In coordination with ICT service delivery, plan the acquisition of specific computer & Telecommunication hardware and software, assist in its deployment/introduction and maintenance.
- Administer maintenance of computer & Telecommunication equipment.
- Develop ICT annual work-plan for computerization, telecommunications and records management, based on review of ICT related status and needs of management in the office
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| Requirements: |
Required Qualifications:
- Minimum university degree in computer science, information systems management or any related field.
- Fluency both in written and spoken English.
Experience: Two to three years of experience in network management and e-mail administration.
Competencies:
- Excellent technical knowledge of operating systems;
- Computer networks and client-server applications environment;
- Understanding of the concepts of ICT Service Management;
- Good judgment, initiative, high sense of responsibility, and sensitivity to different cultures;
- Good analytical and communications skills;
- Good organization skills;
- Thorough understanding of data telecommunications and network design and Ability to work in a team
Vacancy Notice No.: KCO/ICT/2009-34
Qualified interested candidates are requested to send in their application along with their updated curricula vitae (CV)
When applying please clearly indicate Vacancy notice number of the post on the envelop.
If you are e-mailing your application please indicate the vacancy number on the subject.
Only shortlisted candidates will be contacted.
“Qualified female candidates are encouraged to apply”
Zero tolerance for sexual exploitation and abuse
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